Working at Wall Hill Care Home Limited

Staff described improvements in teamwork and morale. One staff member said, 'Staff morale is so good now, we work well as a team.' Another said, 'The culture is so much better... Staff are much happier in their roles.'

The provider ensured there were enough qualified, skilled, and experienced staff on duty... Staff told us staffing levels had improved since the last inspection. One staff member said, 'There are enough staff on duty... Now we have more time to carry out activities with people.'

We observed people taking part in activities such as arts and crafts, puzzles, and an exercise class... Records confirmed people were regularly encouraged to take part in a range of activities and events, supporting engagement.