Working at Walkern Lodge

Staff had received training on recognising and reporting abuse. Staff were able to tell us what they would do in the event of concerns relating to abuse... Medicines were stored safely, and records were completed accurately.

Staff told us they felt very well supported and had regular supervisions. One staff member said, '[Manager] is so supportive, it's so much better here than where I have worked before.'

Staff received the right training for their role, and this included training for specific complex needs people had. Staff received training in the use of restraint and positive behaviour support.

People attended day centres, went for walks and played football, went on holiday and also enjoyed time at home playing video games.