Working at Walc House
1 Springfield Road, Swanage, BH19 1HD
Operated by WALC Limited
4 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Hands-on management and positive culture with good teamwork, although staffing meets only basic needs and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Medicines were administered and managed safely by trained staff... Staff had a clear understanding of active and proactive strategies to support people safely.
Staff Culture
8/10
✓
The service had an open and positive culture. Leadership was visible and promoted good teamwork. Staff spoke highly about the management.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs.
Training & Dev
7/10
✓
All staff had achieved their level three diploma in health and social care... training specific to the people they supported for example; challenging behaviour, epilepsy.
Management
8/10
✓
The registered manager works shifts with us. I think this is good so that they do not lose touch with routines and people.
Programmes
6/10
✓
We take people out for day trips such as hiking, restaurants and swimming. We recently took people to London which was a great success.
Points to consider
Staff numbers are enough for basic needs, but no extra for unhurried personalised care.
There were enough staff on duty to meet people's needs. A staff member said, 'Yes there are enough staff. People are able to do what they like'
No dedicated activities coordinator or specialist programmes, just community outings and home cooking.
People were supported to go shopping, eat away from the home... We take people out for day trips such as hiking, restaurants and swimming
Supervisions are a bit behind schedule, so not fully regular for all staff.
The registered manager told us that they were currently catching up with these as they were a little behind
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews