Last updated: 10 February 2026
"Strong team culture and effective new management, but basic activities and standard training hold it back."
People were now protected from the risk of harm and abuse by staff who understood their responsibilities for safeguarding people. Systems for monitoring incidents were being used more effectively.
Staff spoke positively about the changes since the new manager had arrived. One staff member said, “The culture has changed a lot, we are one team now.”
People and relatives described consistent staffing levels and said there were now enough staff on duty to meet people’s needs. We saw there were enough staff on duty to meet people’s needs.
Staff had received the training they needed to be effective in their roles and told us they felt well supported. Staff had completed training to provide a basic awareness of the needs of people with learning disabilities.
Another relative said they believed improvements were due largely to the new registered manager. They said, “She (registered manager) gets things done and is very, very approachable. In my opinion they have really turned the place around.”
Per 2022 comprehensive inspection: People enjoyed a range of activities and opportunities to follow their specific interests. A wide range of group activities were organised for people inside and outside of the home.
Just basic group activities and outings like walks, games, music, and films, no dedicated activities coordinator or specialist programmes to enrich the role.
Per 2022 comprehensive inspection: People enjoyed a range of activities and opportunities to follow their specific interests such as organised walks and skittles.
Only standard training with basic awareness for specialist needs like learning disabilities, no funded qualifications or career development mentioned.
Staff had completed training to provide a basic awareness of the needs of people with learning disabilities. However, staff were not equipped to develop personalised support plans with a focus on building the skills of the person.
Staffing is now enough to avoid waits but nothing special like stable long-serving teams or time for unhurried personalised care.
There were enough staff to care for people safely. People told us, and we observed, they did not have to wait for their care needs to be met.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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