Working at Wainford House Residential Care Home
1-3 Saltgate Road, Beccles, NR34 9AN
Operated by Wainford House Residential Care Home Limited
28 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff feel well supported with strong safety measures and enough staff on duty, but no permanent manager in post holds it back."
Safety & Risk
8/10
✓
There were clear procedures in place which were operated effectively for the purpose of protecting people from abuse; medicines managed safely with audits and competency assessments.
Staff Culture
6/10
✓
Staff informed us they enjoyed working at the service because they were well supported.
Staffing Levels
5/10
!
People living at the service, their relatives and staff working at Wainford House informed us there were enough staff on duty throughout the day and night to provide the care required.
Training & Dev
5/10
!
Staff received training in various subjects including infection control and received supervision and appraisals.
Management
2/10
✕
The service did not have a registered manager registered with the Care Quality Commission. The manager was applying to become the registered manager.
Programmes
/10
✕
Not covered in this focused inspection on Safe and Well-led key questions.
Points to consider
No permanent manager in post.
The service did not have a registered manager registered with the Care Quality Commission. The manager was applying to become the registered manager.
Staffing is adequate but nothing special.
People living at the service, their relatives and staff working at Wainford House informed us there were enough staff on duty throughout the day and night to provide the care required.
Only standard training, no specialist courses or funded qualifications.
Staff received training in various subjects including infection control and received supervision and appraisals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews