Last updated: 10 February 2026
"Strong safety practices and an open culture with supportive management, but agency staff use and shortages mean not enough hands on deck."
Robust IPC and housekeeping audits had been completed. These ensured that safe policies and procedures were being maintained.
Per 2019 comprehensive inspection: There was an open culture which encouraged staff to feel confident to express their views and any concerns through staff meetings and supervisions.
Per 2019 comprehensive inspection: Agency staff were used to cover shifts at the home. Some people, staff and visitors said that there weren't always enough staff.
Per 2019 comprehensive inspection: Staff received the relevant safety training in their roles. New staff were supported with robust induction programmes appropriate to their roles.
Per 2019 comprehensive inspection: The new management team were friendly and approachable. Staff were encouraged to voice their views which were listened to and acted upon.
Per 2019 comprehensive inspection: Activities coordinators supported people... I bring in entertainers and pets... programme for adopting an animal at Port Lympe and making visits.
They use agency staff to cover shifts, and some staff and residents said there were not always enough staff on duty.
Agency staff were used to cover shifts at the home. Some people, staff and visitors said that there weren't always enough staff. Per 2019 comprehensive inspection
Staff training covers basics like safety and induction but no funded qualifications or career development paths.
Staff received the relevant safety training in their roles to enable them to provide safe care... New staff were supported with robust induction programmes. Per 2019 comprehensive inspection
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp