Working at Vision Homes Association - 1C Toll Gate Road

People were safe and protected from avoidable harm. Legal requirements were met. Staff managed medicines safely and gave people their medicines as the prescriber intended.

One member of staff said, 'I love it here, it's lovely. I love the residents and I love the staff I work with.'

Many of the staff had worked for the provider for a number of years. One member of staff told us that on a recent training course involving all the provider's local services, the average length of staff service was 14 years.

Staff told us the training they received was excellent, relevant to their work and kept fully up to date. If staff identified additional training that would benefit the people they were supporting, the provider arranged it.

All staff felt very well supported, by the board, the Chief Executive Officer, the provider's staff, the managers and each other. They felt their views were listened to and they were valued.