Last updated: 10 February 2026
"Strong staff retention and a supportive culture where everyone feels valued, although activities lack a dedicated coordinator so days might feel routine."
People were safe and protected by practices and procedures that put their safety and well-being as a priority. Staff managed medicines safely and gave people their medicines as the prescriber intended.
Staff felt valued and supported by the provider, their managers and each other. One person's relatives told us, 'All the staff get on so well together. They look after each other and make sure no-one gets too tired.'
Many of the staff had worked for the provider for a number of years. One member of staff told us that on a recent training course... the average length of staff service was 14 years.
Staff told us the training they received was excellent, relevant to their work and kept fully up to date. If staff identified additional training that would benefit the people they were supporting, the provider arranged it.
All staff felt very well supported, by the board, the Chief Executive Officer, the provider's staff, the managers and each other.
A wide range of individual and group activities was arranged, both in the home and out in the community. These were based on what each person wanted to do.
Activities are varied like trips and community outings but no dedicated coordinator or specialist programmes mentioned, so days might feel routine at times.
A wide range of individual and group activities was arranged, both in the home and out in the community.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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