Working at Vision Homes Association - 1B Toll Gate Road

People were safe and protected by practices and procedures that put their safety and well-being as a priority. Staff managed medicines safely and gave people their medicines as the prescriber intended.

Staff felt valued and supported by the provider, their managers and each other. One person's relatives told us, 'All the staff get on so well together. They look after each other and make sure no-one gets too tired.'

Many of the staff had worked for the provider for a number of years. One member of staff told us that on a recent training course... the average length of staff service was 14 years.

Staff told us the training they received was excellent, relevant to their work and kept fully up to date. If staff identified additional training that would benefit the people they were supporting, the provider arranged it.

All staff felt very well supported, by the board, the Chief Executive Officer, the provider's staff, the managers and each other.