Working at Virginia Water Care Home
Christchurch Road, Virginia Water, GU25 4BE
Operated by Willow Tower Opco 1 Limited
92 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff praise the competent manager and thrive in a positive, open culture, but staffing levels are just about right and training is standard."
Safety & Risk
8/10
✓
2022: 'We were assured that the provider was preventing... infections... using PPE effectively... infection outbreaks... effectively prevented or managed... premises clean.' Per 2019: Good safeguarding, risk management, medicines.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'positive culture... Staff were extremely positive... 'I love working here'... open and transparent culture, where constructive criticism was encouraged'.
Staffing Levels
6/10
✓
2022: 'The service had managed workforce pressures to ensure people were supported by a consistent staff team that was effectively deployed.' Per 2019: 'planned staffing levels were being achieved... numbers are just about right'.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'All staff completed an induction programme... Staff told us that they had the necessary training... regular supervision and appraisals'.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff were extremely positive about the registered manager, describing them as 'the most competent that they had ever worked with'.
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'wide range of activities offered... pictures of people enjoying seasonal events and entertainment events... always seems to be something to do'.
Points to consider
Staff numbers keep things calm and prompt but are just about right, with no details on great retention or no agency staff.
Per 2019 comprehensive inspection: 'I think the numbers are just about right'.
Training is standard with inductions and supervisions, but no specialist courses or qualification funding.
Per 2019 comprehensive inspection: 'All staff completed an induction programme... regular supervision and appraisals'.
Activities like seasonal events and entertainment add some variety, but no coordinator or specialist programmes mentioned.
Per 2019 comprehensive inspection: 'pictures of people enjoying seasonal events and entertainment events'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews