Working at Villette Lodge Assessment and Re-enablement Service
1 Edith Street, Sunderland, SR2 8JS
Operated by Sunderland City Council
6 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by managers with a positive culture, innovative programmes and strong safety, but uncertain team stability and no specialist training are drawbacks."
Safety & Risk
8/10
✓
We were assured that the provider was keeping people, visitors and staff safe from catching and spreading infections through their processes and audits in place.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us that they enjoyed working at the service and they felt supported by the registered manager.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: A review of staffing levels showed there were enough staff to support people with safe care.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff were supported via supervision and yearly appraisal sessions with their line managers. Staff skills and knowledge was kept up-to-date via a programme of continual training.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff spoke highly of the registered manager, telling us how much they felt supported in their role.
Programmes
7/10
✓
Per 2018 comprehensive inspection: The provider had introduced a pilot scheme into the service called 'myhomehelper'. This was a 'visual display computer tablet' that had been designed to support people with their independence.
Points to consider
Staffing levels are enough to meet basic needs, but no details on team stability or agency use to make workloads easy.
A review of staffing levels showed there were enough staff to support people with safe care. Per 2018 comprehensive inspection
Training is regular with supervisions, but no specialist courses or funded qualifications for career growth.
Staff received regular training to support them with the necessary skills to care for people. Per 2018 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews