Working at Village Green Care Home
Bedford Road, Bedford, MK43 0ND
Operated by Pressbeau Limited
41 bedsNursing homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Positive culture where staff feel valued, good safety and varied activities, but management oversight misses issues and training gaps remain."
Safety & Risk
7/10
✓
Staff were trained in safeguarding and knew how to report concerns if they thought people may be at risk. People were supported safely with their medicines. The manager had systems in place to learn lessons when things went wrong.
Staff Culture
6/10
✓
There was a positive culture at the service and staff clearly enjoyed their job roles. Staff said they felt listened to and respected by the manager and the provider.
Staffing Levels
6/10
✓
The provider had reviewed and increased staffing levels depending on people's needs to ensure they were supported safely. Staff told us they could now spend time with people talking as well as supporting them with essential support needs.
Training & Dev
4/10
!
Nursing staff had not completed some mandatory training the provider expected them to have completed. Some staff told us they would like training in how to support people who showed how they were feeling by trying to harm themselves or others.
Management
4/10
!
despite these improvements, there were still some issues at the service which still needed resolving or had not been picked up by systems and audits in place at the service.
Programmes
6/10
✓
People were supported to follow their interests and took part in a wide variety of pastimes such as bingo, cooking and baking, watching movies in the services 'cinema room' and artwork. Staff also supported people to take part in specific events based on themed days.
Points to consider
Manager is in place but not fully registered yet and oversight still misses some issues like incomplete audits and fire checks.
At the time of our inspection there was a manager in post who had started the process of registering with the CQC. Audits to check fire safety were not always robust.
Staff numbers are now enough to meet needs and chat with residents, but lots of recent staff changes mean the team is still settling.
There has been a lot of changes to the staff team and things keep getting better.
Basic training is there but gaps remain in mandatory courses for nurses and staff want more on handling self-harm.
Nursing staff had not completed some mandatory training the provider expected them to have completed. Some staff told us they would like training in how to support people who showed how they were feeling by trying to harm themselves or others.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews