Working at Village Farm

People protected against abuse... safe recruitment... medicines safely organised... effective systems to assess risks with positive risk-taking... arrangements to analyse accidents and share learning.

Staff told us that it was a very happy team and they all worked well together... Staff were also positive when they spoke about the registered manager and the systems in place to support them.

Staffing levels were well maintained and rotas were planned in advance... enough staff with the right mix of experience and skills... A number of the staff team had worked at the home for a considerable time.

Comprehensive induction programme including the Care Certificate... regular programme of on-going training... training in epilepsy, behaviour management, non-verbal communications and Positive Behaviour Support.

The service was consistently well managed by a registered provider and registered manager who worked closely together and demonstrated strong values, led by example and maintained an open and a caring culture.

Wide range of social, recreational activities including holidays, community involvement, short-term job, workshop for restoring bikes, pet care, music, writing... led to reduction in behavioural incidents.