Last updated: 9 February 2026
"Exceptionally well-led with visible managers, stable long-serving staff who feel proud and valued, strong training and varied activities."
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks, up-to-date policy. Per 2020: Robust safeguarding, risks mitigated, medicines safe, learning shared from incidents.
Per 2020 inspection: Staff were incredibly positive about the support arrangements, motivated, worked well as a team and felt valued; staff told us they felt so proud to work there. 2022 IPC: Staff felt supported and safe.
Per 2020 inspection: There were enough staff to meet people's needs safely and in a timely way, staff retention was very good with most staff having worked at the service for many years, everything was very relaxed.
Per 2020 inspection: Staff received regular training, updates and development opportunities, not only mandatory but also specialist training with champions in areas like dementia care, skin integrity and oral hygiene.
Per 2020 inspection: The service was exceptionally well-led. The management team were well known for being out and about in the home knowing how everything ran, staff felt proud and valued.
Per 2020 inspection: People engaged in complete and varied range of activities organised around abilities, interests and hobbies including external events, community involvement, sensory activities, cultural events, music, cooking and gardening; activities staff.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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