Working at Villa Maria
53 Seabrook Road, Hythe, CT21 5QE
Operated by Marist Sisters
33 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive management and excellent safety practices stand out, but staffing lacks strong staff retention details and training covers only basics."
Safety & Risk
8/10
✓
2021 targeted inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2018: Medicines were safely managed in line with national guidelines.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Care staff told us they were confident that they could speak to the registered persons if they had any concerns about people not receiving safe care.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were suitable and sufficient care staff to promptly give people all of the care they needed.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Care staff had received training and support. New care staff offered the Care Certificate and ongoing training in key subjects.
Management
7/10
✓
Per 2018 comprehensive inspection: There was a registered manager who had been supported and encouraged by the Marist Sisters and the management charity to develop an inclusive culture in the service.
Programmes
6/10
✓
Per 2018 comprehensive inspection: There was an activities coordinator present two days each week. Care staff organised quizzes, entertainers visited and speakers talked about local places.
Points to consider
Staffing is adequate to cover care needs but no info on low staff turnover or agency use to make workloads easy.
Per 2018 comprehensive inspection: Records showed that sufficient care staff had been deployed in the service during the two weeks preceding the date of our inspection visit to meet the minimum figure set by the registered manager.
Training covers basics like Care Certificate and key topics but no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: New care staff had been provided with introductory training before they started... offered the opportunity to complete the Care Certificate... additional ongoing training in key subjects.
Activities happen regularly with part-time coordinator and quizzes or entertainers but nothing innovative or specialist.
Per 2018 comprehensive inspection: There was an activities coordinator who was present in the service on two days each week. On the other weekdays care staff organised small group activities such quizzes... a number of entertainers called.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews