Last updated: 9 February 2026
"Supportive management, positive culture and strong infection control, although occasional agency staff and basic training hold it back."
2021 targeted inspection: We were assured that the provider was using PPE effectively and safely, preventing visitors from catching and spreading infections, and infection prevention and control policy was up to date.
Per 2019 comprehensive inspection: One member of staff told us, 'You can put your point over in one to one and be listened to.' The provider always listens to us.
Per 2019 comprehensive inspection: Staff told us there were enough staff and although agency staff were needed at times, the same regular agency staff were always employed.
Per 2019 comprehensive inspection: Staff told us they were trained and supported in their roles. One member of staff told us, 'Our dementia training's very good.' Training was provided in a variety of formats.
Per 2019 comprehensive inspection: Staff told us the registered manager was supportive and approachable. One member of staff told us, 'It's a good supportive environment here.'
Per 2019 comprehensive inspection: A variety of activities were provided to meet people's diverse needs. One person told us, 'I like all the different games.' Different types of equipment to support people who were living with dementia with engagement.
Enough staff to get by but they use agency workers at times.
Per 2019 comprehensive inspection: Staff told us there were enough staff and although agency staff were needed at times, the same regular agency staff were always employed.
Staff get regular training including dementia but nothing extra like paid qualifications or career progression.
Per 2019 comprehensive inspection: Staff told us they were trained and supported in their roles. One member of staff told us, 'Our dementia training's very good.'
Some games and dementia gadgets for activities but no coordinator or special programmes to make the job more interesting.
Per 2019 comprehensive inspection: A variety of activities were provided to meet people's diverse needs... different types of equipment to support people who were living with dementia with engagement.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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