Last updated: 10 February 2026
"Hands-on leadership motivates passionate staff with bespoke training and innovative programmes, although staff retention and agency use remain unclear."
Per 2019 comprehensive inspection: Effective systems were in place to protect people against the risks associated with the management of medicines; staff trained in positive behaviour support and reviewed incidents and accidents.
Per 2019 comprehensive inspection: Staff were motivated and passionate about their work. Staff told us senior managers had a 'hands on' approach.
Per 2019 comprehensive inspection: There were enough numbers of skilled and qualified staff deployed to ensure people had their needs met in a timely way. Staffing was assessed using an accredited staffing tool and linked to the needs of the people supported.
Per 2019 comprehensive inspection: The provider delivered bespoke training programmes on a range of topics including dementia awareness and person-centred care.
Per 2019 comprehensive inspection: Staff told us senior managers had a 'hands on' approach and worked with them to mentor them to support their development.
Per 2019 comprehensive inspection: The service ran a programme called 'wellbeing through music' with voice activated technology; staff used puppetry and interactive games; took part in 'Road World for Seniors'.
Staffing is good enough to meet needs with the right skills, but nothing said about staff staying long-term or how much they rely on agency workers.
There were enough numbers of skilled and qualified staff deployed to ensure people had their needs met in a timely way. Staffing was assessed using an accredited staffing tool and linked to the needs of the people supported.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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