Working at Vida Court

Thorough systems and processes were established and followed to ensure any safeguarding concerns were appropriately reported. Lessons learnt were shared with the full staff team to aid wider learning.

Staff described an inclusive, open working environment and they were extremely proud to work at Vida Court. One member of staff said, 'Every day I am amazed at what we, as a staff team, achieve. I have never been in such a rewarding role where I feel motivated and valued every day.'

There was enough staff on duty to ensure all aspects of people's care and support needs could be delivered in a person-centred way. Staffing levels were often adapted to accommodate people's needs.

A training academy was based on site which was led by a full time learning and development manager... Vida Healthcare was the first care home in the UK to have received accreditation from the Restraint Reduction Network (RRN) and all staff had completed Positive Intervention in Dementia Care (PIDC) training.

People, relatives and staff told us the service was led by an exceptional management team and their visions and values were at the heart of the service.

Communal areas included a cinema, grand entertaining room, hairdressers and barbers, beauty salon and flower shop... a 'bird watching' room had been created... An App had been developed called 'Family Team Talk.'