Working at Victoria Street
40 Victoria Street, Goole, DN14 5EX
Operated by Mr Donald Smith
1 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel valued in a supportive family atmosphere under brilliant leadership, but small team sizes provide just adequate staffing and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, managing outbreaks (2022).
Staff Culture
8/10
✓
'Manager very experienced and always there to listen, support and advise. Both staff and people are treated like family' (per 2018 staff survey).
Staffing Levels
6/10
✓
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures... small staff team who had worked closely together (2022).
Training & Dev
7/10
✓
The provider had invested in a new training programme... numerous training courses, such as understanding epilepsy, autism... training matrix was in place (per 2018).
Management
7/10
✓
The manager operated an open-door policy so that staff could speak with them at any time... Staff described the leadership as, 'Brilliant. The manager is very supportive' (per 2018).
Programmes
6/10
✓
Activities were varied and included regular outings... bike riding, singing, listening to music, hand massages, sensory bathing (per 2018).
Points to consider
Small team covers shifts together and managed COVID staff shortages, but levels are just adequate with no extra stability.
there was a small staff team who had worked closely together during the COVID-19 pandemic... measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022)
Varied basic activities like outings, music and sensory sessions, but no dedicated coordinator or specialist programmes.
Activities were organised in line with people's preferences... varied and included regular outings in the local community... bike riding, singing... sensory bathing (per 2018)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews