Last updated: 9 February 2026
"Supportive management, good training and positive culture, but basic activities and agency staff reliance hold it back."
People's risks were identified, assessed and managed safely. Medicines were managed safely and monthly audits were effective.
Staff felt supported by the management team... 'I feel supported by everyone here and I just love caring for people'.
Staffing levels were enough to meet people's needs, although some people felt there should be more staff... reliant on agency staff.
Staff completed a range of training relevant to their role... encouraged to study for vocational qualifications such as diplomas... regular supervision meetings which occurred four times a year.
People felt the provider and management team were approachable and friendly. Staff felt supported by the management team in their roles.
Activities were organised and a range of entertainers visited the home. People chose whether they wanted to join in with this activity.
Only basic activities like music and entertainers, no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
Activities were organised and a range of entertainers visited the home.
Staffing is adequate but staff get busy at times and there is some agency use, especially in summer.
There aren't enough staff... reliant on agency staff
Some medicines were marked as not required without GP review, which could affect safety routines.
We noticed that several entries were completed as 'not required' for medicines such as Macrogel compound and paracetamol... prescriptions needed to be reviewed.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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