Last updated: 10 February 2026
"Staff feel supported through supervisions and appraisals in a consistent caring team, but staffing lacks retention details and activities remain basic."
2022: Assured provider preventing infections, using PPE effectively, managing outbreaks; Per 2019: Staff knowledgeable about safeguarding, risks assessed and managed, lessons learnt when things went wrong.
Per 2019 comprehensive inspection: One member of staff said, 'We are a consistent team and we work well together because we all care about the people.'
Per 2019 comprehensive inspection: There were enough staff to ensure that people's needs were met safely.
Per 2019 comprehensive inspection: Staff told us they had regular opportunities for training and they felt it was good.
Per 2019 comprehensive inspection: Staff felt supported through regular supervisions and appraisals. Team meetings were productive, and staff felt confident their views and opinions mattered.
Per 2019 comprehensive inspection: Activities were planned with people... There were group activities arranged and regular entertainers visited... joint outings... regular group activity and singing songs.
Staff numbers are enough for safe care, but no details on low staff turnover, minimal agency use or staff saying workloads are easy to manage.
There were enough staff to ensure that people's needs were met safely.
Only basic group activities, entertainers, singing and occasional outings with no dedicated coordinator, so the role is mostly routine personal care.
There were group activities arranged and regular entertainers visited. One member of staff also told us how they planned individual activities... arranging joint outings.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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