Working at Victoria Lodge
48-50 Shakespeare Road, Worthing, BN11 4AS
Operated by Victoria Lodge Care Home Limited
23 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel valued with strong management and teamwork, but basic activities and irregular supervisions hold it back."
Safety & Risk
7/10
✓
Safeguarding systems in place with training and log of concerns; trends identified and addressed via meetings; medicines administered safely by competent staff
Staff Culture
7/10
✓
Staff feel valued and describe strong teamwork: 'this one is definitely the best... all the staff and all the residents work well together, we all get along really well'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs; management reviewed levels and increased for one-to-one support; observations showed relaxed staff and prompt call bell responses
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: staff up to date in mandatory training including dementia and encouraged for NVQs, though supervisions not always regular
Management
7/10
✓
Registered manager attends daily handover meetings; staff feel valued: 'The management are open... They have been very good to me. I can't praise them enough'
Programmes
4/10
!
Per 2019 comprehensive inspection: basic activities organised such as bingo, quizzes, entertainers, themed events like Royal Wedding; plans to employ activities coordinator
Points to consider
Basic activities like bingo, quizzes and entertainers only, no coordinator so the role lacks variety beyond routine care.
Per 2019 comprehensive inspection: Activities had been organised... bingo and quizzes... an entertainer came to sing... plans to recruit an activities co-ordinator
Only standard mandatory training and some supervisions, no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: staff had completed a range of training... but staff had not received regular supervisions in line with this policy
Staffing is adequate but mornings can feel busy with personal care back-to-back.
Per 2019 comprehensive inspection: 'It's busy... could be a struggle, between 8am and 9am' with three care staff for personal care
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews