Working at Victoria Lodge
19 Victoria Road North, Southsea, PO5 1PL
Operated by Community Homes of Intensive Care and Education Limited
9 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued by approachable management and positive culture with stable staffing, but medication errors and standard training need improvement."
Safety & Risk
6/10
✓
Safeguarding and risk assessments good but medicine audits noted errors and missed medication, PRN protocols updated during inspection.
Staff Culture
8/10
✓
Staff spoke very positively about the culture and management, encouraged to openly discuss issues, strong team spirit evident.
Staffing Levels
7/10
✓
16 support workers for seven people, good staff team with no agency use only relief bank if needed, sufficient staffing on rotas.
Training & Dev
6/10
✓
Staff training updated annually, induction with Care Certificate, regular supervisions and appraisals in place.
Management
8/10
✓
Staff told us they enjoyed working for the organisation and spoke very positively about the culture and management of the service; registered manager approachable, supportive and acts on feedback.
Programmes
6/10
✓
Activity coordinator arranges varied outings like Longleat, swimming, cultural cooking events, college links and bucket lists.
Points to consider
Staff get standard training updates and supervisions but nothing specialist or funded qualifications for career growth.
Staff had the knowledge and skills to carry out their roles and their training was updated annually.
Activities have a coordinator and variety like outings but no specialist programmes or innovative therapies to enrich the role.
There was an activity coordinator at the service who arranged activities in response to people's requests... pictures of a charity event where people cooked a meal from different cultures.
Some medication mistakes happened and instructions were not always complete, even though they fixed them quickly.
The May 2018 medicine audit identified a missed medication and the June 2018 audit noted: 'Due to several medication errors within last weeks all staff members are to complete medication training'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews