Working at Victoria House Nursing Home
Bath Lane, Stockton On Tees, TS18 2DX
Operated by HC-One Limited
70 bedsNursing homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Strong leadership, supportive culture and excellent safety, although activities are basic."
Safety & Risk
9/10
✓
2021 targeted inspection: Assured on all infection prevention measures including PPE, testing, cleaning, visitor controls, audits; per 2017: medicines safe, monthly risk reviews, safeguarding understood.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff said 'I love it here' and described 'no blame culture' and strong team ethic; 2021: 'staff had really looked after each other'.
Staffing Levels
7/10
✓
Per 2017 comprehensive inspection: Enough staff on duty at all times with nurse, assistant and five care staff per floor; no agency staff used, robust recruitment.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Regular supervision six times a year, yearly appraisals discussing development, 12-week induction with Care Certificate, relevant training including MCA/DoLS.
Management
8/10
✓
Per 2017 comprehensive inspection: The manager was a visible presence, actively involved in monitoring standards; staff said 'the manager is brilliant, the best... easy to talk to' with open door policy.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Dedicated activity coordinator provided regular varied activities including bingo, cake making, puzzles, cookery classes, one-to-one sessions, outings.
Points to consider
Activities are regular with a coordinator but basic like bingo, baking, puzzles and outings, so the role lacks specialist or innovative programmes to make it more fulfilling.
People said 'The activities are quite good, bingo, cake making, puzzles, they are adequate they could do a bit more.' Activity coordinator provided one-to-one sessions, cookery, outings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews