Working at Victoria House
82 Albert Road, Farnborough, GU14 6SL
Operated by Renovo Farnborough Limited
22 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Stable team with improved morale and strong safety practices, but basic activities without a coordinator and standard training hold it back."
Safety & Risk
8/10
✓
Staff followed effective processes to store medicines safely... regular medication audits... effective systems to protect people from the risk of abuse... monitored via a health and safety dashboard and reviewed at weekly patient safety meetings.
Staff Culture
7/10
✓
The registered manager had introduced a period of stability, which had improved staff morale... The culture in the home reflected the provider's values of compassion, accountability, respect and excellence.
Staffing Levels
7/10
✓
The provider had reduced their dependency on agency staff and continued to recruit... There continued to be sufficient staff to support people safely with personal care and activities of daily living.
Training & Dev
6/10
✓
Per 2022 comprehensive inspection: Staff had the necessary skills and knowledge... New care staff had an induction based on two weeks' shadowing... Further training included fire safety, first aid, and life support.
Management
7/10
✓
The registered manager had introduced a period of stability, which had improved staff morale, and communications with staff, people who used the service, and their families.
Programmes
5/10
!
The provider continued to support people to take part in relevant activities both inside and outside the home... such as cinema, going to the pub to watch football, and going for a walk in the local park.
Points to consider
Just basic outings like cinema trips and park walks, no activities coordinator or structured programme to make the job more interesting.
such as cinema, going to the pub to watch football, and going for a walk in the local park.
Only standard induction and basic training like first aid, no specialist courses or funded qualifications for career growth.
Per 2022 comprehensive inspection: New care staff had an induction based on two weeks' shadowing... Further training included fire safety, first aid, and life support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews