Working at Victoria House Care Centre

There's an activities coordinator but only basic outings like weekly pub lunches mentioned, so the role might not have much variety beyond personal care.

we spoke with... the activities co-ordinator... people said they would like to have a pub lunch and so this was arranged weekly.

Staffing is enough to get by with flexible shifts but no info on low agency use or stable team to make workloads easy.

There were enough staff to safely care and support people. Staff were deployed flexibly so people received the support they needed.

Gaps in records for creams, patches and as-needed meds mean you have to double-check guidance when giving medication.

Guidance and records were not always consistent for how often some people's creams should be applied and where some people's medicine patches should be applied.