Working at Victoria Court

Vacancies mean shifts get covered by bank staff and workloads feel stretched.

Per 2019 comprehensive inspection: the staff team had reduced. Recruitment was in progress... Current vacancies were being covered by existing and bank staff members. One staff member said, 'Difficult as we are short...'

Staff miss out on regular supervision to raise issues or check wellbeing.

Staff had not always received regular supervision... Regular supervision was not provided for all staff members. This meant staff did not have time to raise issues or ensure their well-being was managed.

No activities coordinator or structured programme, just basic community outings and choices.

supported people to access the community and participate in activities of their choice. Staff told us how they engaged and supported people to try new activities and experiences