Working at Victoria Court
Nesfield Road, Ilkeston, DE7 8AY
Operated by Anchor Hanover Group
40 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"A great culture where staff love working and feel supported by management, although staffing lacks long-term retention and training offers no career progression."
Safety & Risk
7/10
✓
People were protected by staff that had a good understanding of what constituted harm... Lessons were learnt when things went wrong and actions taken to reduce the risk.
Staff Culture
8/10
✓
All the staff we spoke without exception said it was a great place to work. One staff member said, 'I enjoy working here, it's all about the people.'
Staffing Levels
6/10
✓
There were sufficient staff to support people's needs and be responded to in a timely manner. All the staff we spoke with felt there was enough staff.
Training & Dev
6/10
✓
Staff had received a range of training for their role. This had involved some recent training in how to support people living with dementia.
Management
7/10
✓
There was a registered manager who understood their registration. Staff felt supported and people had been consulted about the home. Improvements were on going and were supported by a range of audits.
Programmes
6/10
✓
There was a varied programme of events which was displayed on the notice board and in a newsletter. The activities coordinator said, 'All the provider's activity workers meet three times a year...'
Points to consider
Staffing is adequate with enough people on shift, but no details on low agency use or staff staying long-term.
There were sufficient staff to support people's needs... All the staff we spoke with felt there was enough staff.
Training covers basics and some dementia care, but no funded qualifications or career progression paths.
Staff had received a range of training for their role. This had involved some recent training in how to support people living with dementia.
Activities have variety and a coordinator, but mostly basic group and one-to-one sessions like exercises and crosswords with no specialist programmes.
People had been offered opportunities to follow areas of interest or join in activities... varied programme of events... crosswords together... exercises or listen to music.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews