Working at Victoria Chartwell
81 Dyke Road Avenue, Hove, BN3 6DA
Operated by Victoria Nursing Group Limited
22 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff are well trained, medicines are managed safely and activities are engaging, but no registered manager means less frequent team meetings."
Safety & Risk
8/10
✓
Medicines were managed safely... regularly audited by a pharmacist; risk assessments were in place... staff trained in safeguarding.
Staff Culture
6/10
✓
Staff told us they felt well supported... 'We are a very good team here.'
Staffing Levels
6/10
✓
The provider ensured there were enough staff to support the people who needed it... Staff said, 'Yes we have enough staff.'
Training & Dev
7/10
✓
Staff were well trained in subjects relevant to their roles... accessed extra training... dementia training... training around dysphagia and thickened drinks.
Management
2/10
✕
There was no registered manager at the time of the inspection.
Programmes
6/10
✓
People took part in numerous activities organised by an activities coordinator... skittles... folded paper flowers... trips... sensory Christmas tree.
Points to consider
No permanent manager in post, so leadership relies on head office and managers from other homes.
There was no registered manager at the time of the inspection.
Team meetings for staff are less frequent without an on-site manager.
Due to the lack of a registered manager these team meetings were not as frequent as they had been in the past... maybe two months ago.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews