Working at Victoria Care Home
Memorial Avenue, Worksop, S80 2BJ
Operated by Dukeries Healthcare Limited
93 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Supportive managers and positive staff culture, but low weekend staffing, inconsistent activities, and medicines errors like undated creams in rooms put people at risk."
Safety & Risk
4/10
!
We found that some gaps within medicine administration records (MARs)... creams and liquids were not always dated on opening on some units and some were stored in people’s rooms. This placed people at risk of receiving support with creams that had reduced effectiveness.
Staff Culture
6/10
✓
Staff spoke very positively about the registered manager... “They always have time to listen... We also have regular staff meetings which help everyone stay on the same page.”
Staffing Levels
4/10
!
People told us, and we observed, there were times communal lounges were left unattended for periods of time. People felt staffing levels were lower at weekends.
Training & Dev
6/10
✓
Staff were appropriately trained to meet people’s needs. Staff had good knowledge of medicines.
Management
7/10
✓
Staff spoke very positively about the registered manager and clinical lead, saying “They always have time to listen (even though I know they are extremely busy!).”
Programmes
3/10
✕
People did describe to us a differing experience across the 3 units when it came to staff spending time with them and activities. Some were very positive... others felt like staff did not always have time to get them out and about or to sit and chat with them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2020
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews