Working at Victoria Care Centre
Acton Lane, London, NW10 7BR
Operated by Sharda Care Limited
115 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported in a family-like culture with strong safety practices, but adequate staffing and basic training hold it back."
Safety & Risk
7/10
✓
People were protected against harm and supported safely by a dedicated and experienced staff team. Staff understood and managed risk appropriately. Managers investigated incidents thoroughly.
Staff Culture
7/10
✓
Staff felt supported and treated fairly by the management team. The provider’s culture encouraged people and staff to feedback... speak up about concerns. A relative said, '... It is like a family...'
Staffing Levels
5/10
!
People told us they felt supported by staff and that there were enough staff on duty. A relative said, “... I think there are enough staff, there is normally someone around.” We saw there were enough staff available on all floors... Staff were quick to respond.
Training & Dev
5/10
!
Staff were trained for their roles, and this was audited and monitored.
Management
6/10
✓
Staff felt supported and treated fairly by the management team. The provider’s culture encouraged people and staff to feedback on the care provided and speak up about concerns.
Programmes
6/10
✓
There were regular social activities available to people. People told us there was a variety of interesting activities... A person told us, “The activities are phenomenal...”
Points to consider
Staffing is adequate with enough people on duty to meet basic needs, but nothing special like minimal agency use or unhurried care.
People told us they felt supported by staff and that there were enough staff on duty. A relative said, “... I think there are enough staff, there is normally someone around.”
Only standard training for roles with audits, no specialist courses or funded qualifications for career growth.
Staff were trained for their roles, and this was audited and monitored.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews