Working at Vicarage Residential Home

The service had effective systems in place to protect people from abuse. Risk assessments were detailed and up to date which meant staff had guidance on how to manage people's care safely.

One staff member said; 'Never been in a place like it! Love it!' Staff members new to the service told us; 'The team here are all genuine and caring. Really nice staff team and feels like a family.'

Staff told us the registered manager and management team was available and assisted them daily. They went onto say how they were approachable and listened when any concerns or ideas were raised.