Working at Vicarage Farm Nursing Home
139 Vicarage Farm Road, Hounslow, TW5 0AA
Operated by Astoria Healthcare Limited
59 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive management and stable staffing foster a positive culture, but medication checks and unclear safety records need improvement."
Safety & Risk
5/10
!
Medicines were managed well... However, we identified some areas for improvement... Equipment to monitor people's blood sugar levels was not always managed in accordance with the manufacturer's instructions... staff did not always rotate the site of application of transdermal patches appropriately.
Staff Culture
7/10
✓
There was a positive and inclusive culture at the service and people, relatives and staff confirmed this. All staff we spoke with felt well supported by the management.
Staffing Levels
8/10
✓
The provider had not used agency staff since the last inspection and told us they always ensured they had enough permanent staff to cover all shifts.
Training & Dev
7/10
✓
The staff received regular training to help ensure they were able to meet people's needs. Training courses included... dementia care, challenging behaviour... Staff received regular supervision and a yearly appraisal.
Management
7/10
✓
All staff we spoke with felt well supported by the management. They found them friendly, approachable and fair.
Programmes
6/10
✓
There was a range of social activities offered... In each lounge there were activities throughout the day... tomato project... relationship with a local school.
Points to consider
Some problems with medication checks like blood sugar equipment and patch placement that needed fixing on the day of inspection.
Equipment to monitor people's blood sugar levels was not always managed in accordance with the manufacturer's instructions... staff did not always rotate the site of application of transdermal patches appropriately.
Safety recording like repositioning charts was not always clear or regular, though they improved it right away.
recording on repositioning charts was not always regular or clear. We discussed this with the deputy manager who put in place a more robust system with immediate effect.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews