Last updated: 10 February 2026
"Staff receive good training and supervision in a supportive culture with organised activities, but missing risk assessments for one person and just adequate staffing hold it back."
Risk assessments had not been completed for one person. This meant staff did not have enough information to mitigate risks to people's health and safety.
One member of staff told us, 'They gave me a lot of support. I feel I can talk to my manager. I had lots of training. I am happy working here.'
There were enough staff to meet people's needs.
Staff had completed an induction when they started work... Staff had attended training programmes related to their roles... Staff received supervision and an annual appraisal.
The registered manager welcomed feedback and developed systems for auditing the service to help improve the quality of the service.
There was an additional member of staff who organised activities and supported people to various places by vehicle. Records showed people went out to a variety of activities.
One new person's risks weren't assessed, so staff lacked full details to keep them safe.
Risk assessments had not been completed for one person. This meant staff did not have enough information to mitigate risks to people's health and safety.
Staffing is just adequate to meet needs, with no info on stable teams or low agency use.
There were enough staff to meet people's needs.
AI Generated
Last inspected: April 2020
Direct feedback from current and former employees

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