Last updated: 10 February 2026
"Supportive leadership and a family-like culture keep staff motivated and stable, but activities lack specialist programmes and recruitment checks missed initial gaps."
Systems in place to assess and mitigate risks... People received their medicines safely... lessons were learnt from accidents and incidents.
Staff were well motivated... A staff member said, 'I love coming to work, it's like a family.' Another said, 'There is a lot of openness and it's all so easy going.'
There were enough staff available to meet the needs... Staff told us, 'Staffing is not a problem, we cover shifts, we work flexibly... staff have stayed so long.'
Staff had received a range of training relevant to their role. This was updated on a regular basis... completed the Care Certificate... encouraged to undertake additional qualifications.
The service was well led and managed by an experienced and proactive manager... Staff were well motivated and described the registered and deputy manager as truly supportive and approachable.
People were able to follow their interests... arts and crafts, cooking, films, day centre activities, trampolining, pottery... theatre trips and concerts... community volunteers were actively encouraged.
Days involve regular varied activities like arts, crafts, cooking, outings and music from volunteers, but no specialist programmes or staff trained in therapeutic methods.
arts and crafts, cooking, films, day centre activities, trampolining, pottery, using their iPad, shopping, going to church, theatre trips and concerts... One volunteer bought in musical instruments.
Recruitment checks missed some gaps in staff employment history to begin with, even though the home fixed it right away.
We noted that not all gaps in employment had been recorded... the provider had now changed the paper application process... all gaps in employment accounted for.
AI Generated
Last inspected: March 2020
Direct feedback from current and former employees

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