Working at Vibrance - 16 Sylvan Road
16 Sylvan Road, London, E11 1QN
Operated by Vibrance
6 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Enough staff and a supportive culture for workers, but overdue audits miss issues and some training remains incomplete."
Safety & Risk
6/10
✓
People felt safe, risk assessments personalised, medicines managed safely overall despite one MAR omission missed by overdue audit.
Staff Culture
6/10
✓
Staff said 'I feel supported. I can go to my manager if I have issues.' Regular team meetings discussed wellbeing and training.
Staffing Levels
6/10
✓
People told us there were enough staff. One person said, 'Plenty staff working here.' Records indicated sufficient staff and robust recruitment practices.
Training & Dev
4/10
!
Some staff had not completed all their mandatory training, though booked on next available.
Management
4/10
!
Audits were not always completed in a timely fashion and did not pick up errors like consent documentation issues or medicine recording omission.
Programmes
4/10
!
People supported to attend activities like cafes, day centres, parks and theatres, though needs changing as people got older.
Points to consider
Managers sometimes miss problems because checks like audits are done late.
Audits were overdue and therefore did not pick up a medicine recording omission we found.
Some staff are behind on their required training courses.
Some staff had not completed all their mandatory training
No activities coordinator or regular programme, just basic trips out so mostly routine personal care.
People attended various places such as cafes, day centres, parks and theatres
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Requires improvement
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews