Last updated: 10 February 2026
"Supportive management and positive culture with strong safety practices, but limited activities and basic programmes need improvement."
2021 IPC inspection: Assured provider was using PPE effectively and safely, accessing testing for staff and people, and promoting safety through hygiene practices; per 2018 good medicines management and risk assessments.
Per 2018 comprehensive inspection: 'Every time I visit there is always a good atmosphere. The staff seem to enjoy being at work and appear to be enjoying supporting people'.
Per 2018 comprehensive inspection: There were sufficient staff on duty to meet people's assessed needs and when people accessed the community, additional staff were deployed.
Per 2018 comprehensive inspection: Arrangements were in place to ensure that staff received suitable training and gained the knowledge and skills they needed, including induction and regular supervision.
Per 2018 comprehensive inspection: Staff and people spoke very highly of the registered manager and provider who were supportive and worked hard to provide an exceptional service.
Per 2018 comprehensive inspection: People were supported to follow their interests and participate in social activities; service had a garden area with regular access.
No activities coordinator or varied programme, so shifts are mostly routine personal care with only basic social activities.
Per 2018 comprehensive inspection: People were supported to follow their interests and participate in social activities.
Staff numbers are enough for needs but no info on keeping staff long-term or using agency workers.
Per 2018 comprehensive inspection: There were sufficient staff on duty to meet people's assessed needs.
Only standard training like induction and supervisions, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff received an induction into the service... regular one-to-one supervision... yearly appraisal.
AI Generated
Last inspected: August 2018
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