Working at Vi and John Rubens House
39 Clarence Avenue, Ilford, IG2 6JH
Operated by Jewish Care
70 bedsNursing homesResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Robust safety practices and supportive team culture with regular supervisions, but activities don't always reach residents in bedrooms."
Safety & Risk
8/10
✓
Robust risk assessments were in place for people at risk of skin complications. Assessments provided clear instructions for staff... sought input from external healthcare professionals.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they worked well with the registered manager and as a team. Staff felt supported and supervisions helpful.
Staffing Levels
6/10
✓
We observed there was enough staff in place in each unit and staff responded to people's requests in a timely manner. A dependency tool was used to calculate staffing levels.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received a detailed induction to the service and ongoing training... Staff felt supported with supervision and received annual appraisals.
Management
6/10
✓
There was a registered manager in post. Systems were in place for quality assurance... supervision matrix showed staff receiving regular supervisions in 2023 due to greater monitoring.
Programmes
5/10
!
Per 2019 comprehensive inspection: People had mixed views about the activities provided... we did not see evidence of sufficient activities available for people who were in their bedroom.
Points to consider
Activities don't always reach residents in bedrooms, so much of the job is routine personal care.
Per 2019 comprehensive inspection: we did not see evidence of sufficient activities available for people who were in their bedroom. A recommendation was made...
Staffing covers needs okay using rotas and tools, but no word on staff staying long-term or using agency.
We observed there was enough staff in place in each unit... A staff rota was in place for each unit and a dependency tool was used to calculate staffing levels.
Only standard training like induction and supervisions with no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff received a detailed induction... ongoing training... supervisions and an annual appraisal.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews