Working at Vesta Lodge
Watling View, St Albans, AL1 2PB
Operated by Quantum Care Limited
61 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive approachable manager, happy motivated staff and robust safety measures, although short-notice sickness stretches staffing."
Safety & Risk
7/10
✓
2021 targeted inspection: 'Robust infection control procedures... admitting people safely... regular testing... audits with prompt action... PPE issue with two staff addressed immediately by registered manager.'
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'Staff are genuinely happy in their roles and are well supported by the manager... happy atmosphere... Staff are more motivated... she listens.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'People, their relatives and staff told us there were enough staff available... Observations showed enough staff on duty... but if staff went off sick at short notice this could impact the numbers.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'New staff were required to complete a comprehensive induction... Staff had regular refresher training to support their ongoing development... supervisions.'
Management
7/10
✓
Per 2019 comprehensive inspection: 'Staff are more motivated their contribution is recognised and appreciated, and she listens, that's really important.' Manager seen around home regularly and approachable.
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'People were offered a range of meaningful activities... activities staff encouraged people... manager singing... themed weeks... Caribbean carnival... local community groups.'
Points to consider
Staffing levels are enough most days but sickness at short notice can stretch the team and needs seniors to cover or extra shifts called in.
Per 2019: 'One staff member told us that if staff went off sick at short notice this could impact the numbers of staff. However, this was resolved with senior staff assisting as required. Staff were contacted on these occasions to see if they could work additional shifts.'
Training covers basics like induction, supervisions and refreshers but no specialist courses or funded qualifications.
Per 2019: 'New staff were required to complete a comprehensive induction covering all key topics... Staff had regular refresher training... supervisions.'
Activities include variety like themed weeks, singing and cultural events but no specialist programmes or advanced therapeutic approaches.
Per 2019: 'People were offered a range of meaningful activities... themed weeks... manager singing... multi cultural events... community groups.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews