Working at Vermont House
16 Anchorage Road, Birmingham, B74 2PR
Operated by Precious Homes Limited
9 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel valued and supported with approachable management and good training, but agency staff cover vacancies including one with incomplete checks and activities lack a dedicated coordinator."
Safety & Risk
6/10
✓
People felt safe... People received their medicines when they needed them... Systems were in place to review incident and accidents to see if there were any lessons to learn
Staff Culture
7/10
✓
Staff felt valued and supported in their roles... Staff told us they felt supported and valued... manager is approachable and will support us on the floor
Staffing Levels
5/10
!
People told us there was enough staff on duty to meet their needs... agency staff were used to cover some staff vacancies whilst recruitment checks were being undertaken
Training & Dev
6/10
✓
Staff confirmed they had received the training they needed for their role which included an induction... training in Management of Actual or Potential Aggression (MAPA)
Management
6/10
✓
People, relatives and staff thought the service was managed well... registered manager was described as approachable, supportive and open... positive changes were being made since the arrival of the new registered manager
Programmes
5/10
!
People were supported to take part in meaningful activities they enjoyed... visit local shops, museums, go for meals, and visit football matches
Points to consider
Enough staff to meet needs but agency workers cover vacancies and one missed a full work history check.
agency staff were used to cover some staff vacancies whilst recruitment checks were being undertaken... a full employment history was not available for one staff member
Varied outings like shops, museums and football but no dedicated activities coordinator or specialist programmes.
People were supported to take part in meaningful activities they enjoyed... visit local shops, museums, go for meals, and visit football matches
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews