Working at Venville House
Tavistock Road, Yelverton, PL20 6QE
Operated by Mrs L Huntley
8 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Stable staff team who know residents well and feel supported, but no formal audits and incomplete training hold it back."
Safety & Risk
6/10
✓
Medicines administration records (MARs) were accurate... Recommendation: The provider should ensure that best practice recommendations from NICE guidance SC1 are implemented.
Staff Culture
6/10
✓
Staff told us they felt very well supported in their role... I feel very supported in my role.
Staffing Levels
7/10
✓
People were supported by an established staff team who knew people extremely well... there was sufficient numbers of staff available to meet people's needs.
Training & Dev
5/10
!
We reviewed the training matrix which indicated that not all staff had fully completed all aspects of the training.
Management
4/10
!
lack of formal auditing procedures meant the provider did not have a robust system for tracking, monitoring or continuously improving the service.
Programmes
6/10
✓
regular outings and trips occurred to local villages and towns... attending events in the local community such as craft shows, pantomimes, school events.
Points to consider
No formal audits or checks to monitor quality and safety properly, so issues might not get spotted in time.
lack of formal auditing procedures meant the provider did not have a robust system for tracking, monitoring or continuously improving the service.
Not all staff have finished key training like manual handling yet.
not all staff had fully completed all aspects of the training... practical manual handling training had been booked and that they would ensure staff completed any outstanding online training sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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