Working at Venns Lane Care Home
47 Venns Lane, Hereford, HR1 1DT
Operated by Venns Lane Care Home Limited
24 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Strong hands-on leadership and supportive team culture, although staffing stability is unclear and training only standard."
Safety & Risk
7/10
✓
Staff had identified risks to people and put plans in place... The provider had introduced 'Walkie/Talkie radios' for staff... this had significantly reduced the amount of falls people were having
Staff Culture
7/10
✓
One staff member said, 'I love my job, we are a good team, very supportive to each other.' Staff spoke affectionately when they described people's needs
Staffing Levels
6/10
✓
There were sufficient staff to care for people and to do things they enjoyed doing. Staff had time to sit and talk with people
Training & Dev
6/10
✓
Staff induction and training programmes supported staff to provide the care people needed
Management
8/10
✓
People, staff and relatives spoke very positively about the registered manager. The registered manager/provider took a 'Hand on approach to leading the staff team'
Programmes
6/10
✓
The activities co-ordinator said, 'People get to do lots of things here... art and crafts... singers... exercise sessions, bingo and special themed meals like the Chinese New Year celebrations... go out to do shopping and attend the "Courtyard"'
Points to consider
Staff numbers are enough to meet needs but no details on team stability or agency use so shifts might feel stretched sometimes
There were sufficient staff to care for people and to do things they enjoyed doing. Staffing levels were based on the needs of people living at the home
Only standard induction and training with no mention of specialist courses or extra qualifications funded
Staff induction and training programmes supported staff to provide the care people needed
Activities run by a coordinator with variety like bingo and outings but no specialist programmes or innovative approaches
The activities co-ordinator said, 'People get to do lots of things here. Apart from art and crafts, we do lots of things such as, we have singers come in to entertain people, exercise sessions, bingo and special themed meals'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews