Last updated: 9 February 2026
"Hands-on leadership, valued staff and solid training, but regular agency use and basic activities hold it back."
Per 2019 comprehensive inspection: Staff understood their responsibilities to protect people and their belongings. Staff had been trained on safeguarding people from abuse. Safeguarding concerns had been appropriately reported
Per 2019 comprehensive inspection: Staff were involved and respected for their contribution. One staff member told us they had been given a Champion role. They said this had made them feel valued
Per 2019 comprehensive inspection: There were enough staff available to support people according to their needs. People told us 'There is plenty of staff'
Per 2019 comprehensive inspection: Staff received essential training which was regularly refreshed and updated. Staff were encouraged and supported to undertake additional health and safety qualifications and become Champions
Per 2019 comprehensive inspection: The provider and registered manager were well known at the service by people, their families and staff. We were told by people and staff the leadership team were hands on
Per 2019 comprehensive inspection: People had access to a wide range of group and individual activities and events, for example, music and dancing and art and crafts
Staffing is adequate with enough staff on shifts, but they use regular agency workers when needed
Per 2019 comprehensive inspection: People were supported by a consistent, stable staff team who knew people well. If needed, regular agency staff were used who knew people well
Activities are regular and varied like music, singing, arts and crafts, but no specialist programmes or coordinator mentioned
Per 2019 comprehensive inspection: People had access to a wide range of group and individual activities and events they could choose to participate in, for example, music and dancing and art and crafts
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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