Last updated: 9 February 2026
"Supportive management, positive team culture and good training, although staffing shortages sometimes leave people waiting for help."
Appropriate systems were in place and followed to protect people from the risk of abuse... Medicines administration records (MAR) were completed correctly."
Staff said they felt well supported by management and they felt the registered manager was approachable... Care staff commented that they all worked well as a team."
Some family members felt there should be more staff... Staff said they were sometimes short staffed when staff were off sick."
Staff were also supported to gain additional qualifications relevant to their roles... Staff felt supported in their roles and received one-to-one sessions of supervision."
People and their relatives said the registered manager was approachable and supportive. Staff were positive about the registered manager and told us she was supportive and approachable.
Two activities staff were employed to provide activities throughout the week. An activity plan was in place... sensory courtyard garden which was well maintained."
Relatives say there aren't always enough staff so people sometimes wait for help, and the team covers when others call in sick.
Some family members felt there should be more staff. Their comments included; "No, I don't think there is enough staff", "There often is no staff available to people in the day room..." Staff said they were sometimes short staffed when staff were, "off sick."
Activities programme has a coordinator and music sessions plus a sensory garden, but no specialist or innovative approaches to make the role more varied.
Two activities staff were employed to provide activities throughout the week... We saw people in a lounge area listening to an entertainer singing... There was a sensory courtyard garden.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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