Last updated: 10 February 2026
"Supportive manager, good training and a positive team culture, but adequate staffing without long-serving teams and basic activities hold it back."
People were protected from the risk of abuse. Risks to people's safety were managed. Staff were recruited safely. People received their prescribed medicines and medicines were managed safely.
The culture at home was person-centred and staff enjoyed working with people to achieve the best outcomes for them. One staff member told us, 'As long as [people] are happy then I am happy. We have a very good team.'
There was enough staff on duty on the day of inspection. Staff told us the service had enough staff available to support people. A staff member said, 'Yes enough staff.'
Records showed training provided was specific to the needs of the people using the service. For example, autism awareness, epilepsy, and positive behaviour support (PBS). Staff were provided with opportunities to discuss their individual work and development needs. Supervision regularly took place.
Staff told us the registered manager always available to provide support and advice when needed. One staff member said, '[Registered manager] is very helpful. He is understanding and patient.'
People had activity plans and were supported to attend daily activities of their choice. During the inspection we saw people leave the home to go for a walk in the park, visit the local shop, attend a day centre and go bowling.
Staffing is adequate with enough staff to cover shifts, but nothing special like long-serving teams or details on low agency use.
There was enough staff on duty on the day of inspection. A staff member said, 'Yes enough staff.'
Activities involve regular outings to parks, shops, bowling and day centres, but no dedicated coordinator or specialist therapeutic programmes.
People had activity plans and were supported to attend daily activities of their choice... go for a walk in the park, visit the local shop, attend a day centre and go bowling.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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