Last updated: 10 February 2026
"Staff feel well supported by the manager with great team morale, but no activities programme and ongoing recruitment hold it back."
Improvements had been made in how risks to people were assessed... Medicines were managed safely, and people received their medicines as prescribed
Without exception staff were extremely complimentary... morale is really good and people do feel well supported and we all get on like a team and we all pull together
We observed, and staffing rotas showed that planned staffing levels were being achieved... There were sufficient staff deployed to meet people's needs and staff recruitment was on-going
The services training records showed staff had received training in a variety of subjects such as, safeguarding, infection control, moving and handling and medicines... Staff told us they felt supported and had regular supervisions and yearly appraisals
The registered manager successfully maintained an open and transparent culture which contributed to staff work satisfaction... Staff were extremely complimentary of the support they received from the registered manager
No activities, engagement programmes, creative approaches, or distinctive enrichment mentioned; report focuses on routine care, risks, medicines, and staffing
No activities programme or coordinator, so the role is mostly routine personal care like helping with washing and meals.
No activities, engagement, or creative approaches mentioned at all
Staffing is adequate and calm but recruitment is ongoing, so there might be some new staff or gaps.
There were sufficient staff deployed to meet people's needs and staff recruitment was on-going
Only standard training in basics like safeguarding and moving people, no specialist courses or funded qualifications.
Training records showed staff had received training in a variety of subjects such as, safeguarding, infection control, moving and handling and medicines
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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