Working at Valley Road

Limited activities and equipment mean the role is mostly routine care with basic outings like safari parks.

Staff told us activities were limited due to the equipment they had available.

Staffing is adequate but nothing special, just enough for flexible short-notice respite stays.

Relatives and staff told us there were enough staff to provide support to people when they needed it.

Some staff have mixed views on management changes and say communication could be better.

Staff explained there had been changes in the way the service was managed and they had mixed views about this. Some staff told us they felt communication within the service could be improved.