Working at Valley Park Care Home

People were safeguarded from abuse and possible harm... Safe systems were in place... However, we identified some areas required attention, for example, some chair cushions and pressure relieving cushions were stained and the kitchenette required a deep clean.

The registered manager told us, “There is real teamwork noted with all staff... Staff morale is good... I have an open-door policy.” Staff also told us they worked well as a team and supported each other.

Records showed that staff received training relevant to their role. Staff received the support they needed to deliver safe care. This included supervision, appraisal and support to develop.

Staff told us the management team were open and honest. One staff member said, “We are very good at communicating, the managers door is always open and we are listened to.” All staff we spoke with told us they felt supported by management.