Last updated: 10 February 2026
"Excellent management and supportive culture for staff, but short staffing sometimes hinders person-centred care and training remains basic."
Staff had completed training on how to recognise and report concerns and understood how to protect people from abuse. People received the support they needed from competent staff to manage their prescribed medicines safely.
Staff were clear about their roles and responsibilities and felt valued and supported. One member of staff told us, 'I love the improvements [registered manager] has made... caring for staff.'
People or their relatives told us the service was sometimes short staffed. Some staff told us more staff available on shift would be of benefit to ensure consistent person-centred care.
Staff completed an induction and mandatory training as well as specific training for them to be able to meet people's needs effectively. Staff felt supported in their roles and to maintain their professional development.
Feedback about the registered manager from staff, people and their relatives was consistently positive. One member of staff told us, 'The [registered] manager is excellent.'
Activity coordinator staff employed... offered the opportunity to join in with a variety of planned activities... volunteers and local groups to come into the home, including a local artist... gardeners and school groups.
Staffing is usually enough but sometimes short, and care staff say more would help deliver better person-centred care.
People or their relatives told us the service was sometimes short staffed. Some staff told us more staff available on shift would be of benefit to ensure consistent person-centred care.
Only standard induction, mandatory and some specific training, with no funded qualifications or career development programmes mentioned.
Staff completed an induction and mandatory training as well as specific training for them to be able to meet people's needs effectively.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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