Working at Vallance Residential Care Home
7-9 Vallance Road, Hove, BN3 2DA
Operated by Vallance Organisation Limited
19 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by management and enjoy a family-like team, although bank staff cover shifts and activities are basic."
Safety & Risk
7/10
✓
Improvements made to safeguarding; staff good awareness and knew how to report; incidents recorded, analysed for trends; medicines safe.
Staff Culture
7/10
✓
Staff said 'We all get on well... good team and [manager] supports us'; 'feels like a family'; dedicated and enthusiastic team.
Staffing Levels
5/10
!
People and staff said enough staff to meet needs but bank staff used when required for cover such as sickness.
Training & Dev
6/10
✓
Staff received relevant training, induction with shadowing, one-to-one supervision and annual appraisals in place.
Management
7/10
✓
Staff commented they felt supported and had a good understanding of their roles; registered manager had open-door policy and encouraged raising concerns.
Programmes
5/10
!
Person said 'always something happening'; visitors from charities, schools; community access and partnerships; feedback influenced activities.
Points to consider
Staff numbers are enough but they use bank staff to cover shifts when needed.
bank staff were used when required. We saw staffing assessments which supported this.
No activities coordinator or specialist programmes, just basic community visitors and varied engagement.
visitors from nearby charities, schools and health and social care organisations visited the service... 'I'm not bored, there is always something happening'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews