Working at Valkyrie Lodge
27 Valkyrie Road, Westcliff On Sea, SS0 8BY
Operated by S B Care Limited
6 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Stable staffing and supportive team culture, but governance oversight and limited activities need improvement."
Safety & Risk
6/10
✓
People were kept safe from risk of abuse or harm... Care plans contained guidance for staff to ensure any risks were managed, however, some risk assessments required additional information such as, personal evacuation plans in the event of an emergency.
Staff Culture
6/10
✓
Staff told us they felt supported working at the service and had a good team. Staff told us they felt comfortable to speak up and found the registered manager approachable.
Staffing Levels
7/10
✓
The registered manager said they had not needed to use agency and they had a consistent staff team. During the assessment we observed sufficient staff members, on shift, to meet the needs of the people living there.
Training & Dev
6/10
✓
Staff training had improved... The registered manager had engaged with the local authority to access face to face training provided by them for staff to help develop their skills.
Management
4/10
!
Some improvements were still needed with governance systems, the general oversight of the service and how improvements were implemented.
Programmes
4/10
!
People told us they were generally happy living at the service but at times would like more activities.
Points to consider
Manager is in place but oversight and governance systems need work to fully support staff.
Some improvements were still needed with governance systems, the general oversight of the service and how improvements were implemented.
No activities coordinator or structured programme, people want more activities so the role stays routine.
People told us they were generally happy living at the service but at times would like more activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews